Email to Support

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Email to Support Department

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Your name: *

Your email: *

Phone: *

Fax:

Address:

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What are you looking for?

Information

Please specify in your message

Spare Parts

Please specify in detail

Repair

Please specify in detail

Onsite Repair

Please specify in detail

Please do not send in defective devices for repair without getting in touch with us.

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Privacy Policy:

Please read and accept our Privacy Policy

To protect from spamming, please enter the numbers before submitting the form

You are entering your email address and some details and we are going to send a confirmation email back to you. We are protecting the internet from spammers. Therefore, we are asking you to confirm that you are not an automated computer programm used by spammers to send spam. If we don't protect this form, a spammer might be able to use the form to send spam to you and other people. You can read and enter the random numbers in the field but a spam programm can't do that. By entering the numbers you are helping our server confirm that you are a real human being and not an automated computer program. Many thanks for your cooperation.

Spare Parts:
If you are looking for spare parts we need to know:
- the name of the device and the revision
- the serial number or at least the year of manufacture
- the name and value of the part(s)
If you cannot provide this information, please tell us everything you know about the defective device and include a picture with your message. You can include .jpg, gif, and pdf files up to a total of 1 MB.

Repair:
If you are looking for the repair of a device at the factory, please provide all information that you have about this unit. We need to know the type name, the serial number or at least the year of manufacture. If you cannot provide this information, please tell us everything you know about the defective device and include a picture with your message. You can include .jpg, gif, and pdf files up to a total of 1 MB. Please describe the problem as detailed as possible. We will get in touch with you soon.

Onsite repair:
If you are looking for onsite repair, please let us know what kind of equpiment is defective and what should be repaired. See the notes above for the details. We also need to know where you are resident. So please fill out the complete form.